Our
Commitment
To cater to our customers' needs by providing outstanding service and quality
merchandise at highly competitive prices.
About the Company . . .
SourceTek is a small business headquartered in
Phoenix, Arizona that provides the highest quality handmade artist panels
available, as well as a variety of other fine products.
Our customer base
consists of some of the finest, award-winning professionals and serious art
students in the world. We focus on providing attentive,
personalized service to these busy artists who would rather spend time painting
than running errands to pick up supplies. (We ship directly to our
customers, saving them valuable time.)
Our customers'
endorsements, both written (see
Endorsements Page) and through referrals to us
by their peers, are hard-earned through our service and quality.
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Doing
Business with SourceTek . . .
OUR GUARANTEE
We want you to be completely satisfied with your purchase! If for any reason an
unused selection does not meet your expectations, please return it within 90
days for a product refund or exchange. Simply email us or call our customer
service line at (800) 587-5462 to arrange for a return authorization number.
Please note that all returns will have the original 3% credit card purchase
processing fee deducted from the refund amount. This is the fee the bank
charges us to take credit card payments, and it is unfortunately not refunded by
the bank when we credit your charge card.
Please note that our total liability is forever limited to
the cost of the panel only. Because we have no control over how our products
are stored or used by the consumer, we can only be liable for the cost of the
panel. Placing an order with us indicates the buyer accepts our waiver of
all liability other than the cost of the unpainted panel.
PAYMENT
We gladly accept MasterCard, Visa and personal checks. Please make checks payable to SourceTek. Orders paid by check will be shipped once the check clears. Returned checks are subject to a service charge.
ORDERING ON THE WEB
Visit us at www.CanvasPanels.com 24 hours a day, 7 days a week to place an order or to obtain more information.
ORDERING BY TELEPHONE
Call us toll-free at (800) 587-5462. Our office hours are Monday through Friday from 9:00 a.m. to 5:00 p.m., MST.
ORDERING BY MAIL
Please fill out our order form completely to ensure all information is included with your order,
then mail it to the address listed on the form. When paying by check, please call for the shipping amount
on your order prior to sending the check.
CUSTOMER SERVICE
We value your comments and suggestions, and welcome any questions you may have. Please call our customer service representatives toll free at (800) 587-5462 Monday through
Friday from 9:00 a.m. to 5:00 p.m. MST with questions or concerns.
MAILING LIST
We deeply value your privacy, and thus do not share our mailing list with anyone. If you decide that you would no longer like to receive our
catalog or emails on special events, discounts, new products and new Featured
Artists, please let us know and we will remove you from our mailing list.
If any information on your mailing label is missing or incorrect, please let us know so that we may make the necessary corrections.
Please visit our
Contact Page for
more information on how to reach us!
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Terms of Use . . .
Despite our efforts to provide quality information, we do not claim, promise,
or guarantee that the content in this website is accurate, complete, or current, or that
it is suitable for any purpose whatsoever. There may be technical inaccuracies or other
errors or defects. From time to time and without notice, changes are made to the content
of this website including these conditions of use and the products and services described.
You should visit this page on each visit to the website, and you are responsible for
verifying all content before you rely on it.
Links to or from other websites are provided for your
convenience only. We are not affiliated with and do not authorize, sponsor, or control such
websites or their owners, creators, or providers. We make no claims, promises, or guarantees
whatsoever with respect to any services, products, information, software, or other content
contained on the Internet. You are responsible for understanding the risks in retrieving,
using, relying upon, or buying anything on the Internet.
Disclaimer of Warranty and Liability
. . .
THIS WEBSITE AND ALL CONTENT AND LINKS TO OTHER WEBSITES ARE
PROVIDED "AS IS". SOURCETEK MAKES NO REPRESENTATIONS AND DISCLAIMS ANY AND ALL
WARRANTIES WITH REGARD TO THE WEBSITE OR ITS CONTENT OR THE USE OF IT, INCLUDING BUT NOT
LIMITED TO ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
IN NO EVENT SHALL SOURCETEK BE LIABLE FOR ANY LOSS OF USE,
DATA, REVENUES, OR PROFITS, OR FOR DOWNTIME OR ANY SPECIAL, INDIRECT, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES OR ANY OTHER DAMAGES OF ANY KIND WHATSOEVER, ARISING OUT OF,
RELATING TO, OR IN CONNECTION WITH THE USE, INABILITY TO USE, REPRODUCTION, OR DISPLAY OF
THE WEBSITE OR ITS CONTENT (INCLUDING THE PRODUCTS AND SERVICES DESCRIBED), OR ANY LINKED
WEBSITE OR THE INTERNET, WHETHER OR NOT SUCH LIABILITY IS BASED ON CONTRACT (INCLUDING
BREACH OF REPRESENTATION OR WARRANTY) OR TORT (INCLUDING NEGLIGENCE OR STRICT TORT) OR ANY
OTHER LEGAL THEORY WHATSOEVER. |